Helping Hands of Midland serves the poor and underprivileged of Midland County through financial, spiritual and emotional support. We serve the poor with humility and respect, preserving the dignity of each person who comes to us for help.
A person in need of assistance calls our helpline. That person’s history in receiving past help is researched via Charity Tracker, a website that is used by most benevolence agencies in Midland. The information is taken and, when warranted, a caseworker is assigned. The caseworker visits with the client, either at our office or in their home, assesses needs, and make a financial pledge to the appropriate creditor, should help be deemed necessary.
Helping Hands is funded through private donations and from the sales of donated items to our thrift store. We also receive and disburse grant money from charitable foundations, churches and individuals.
Items may only be brought to the facility from Monday through Saturday between the hours of 8am to 2pm only. Entrance to the facility for donations is through the gate on the west (left hand) side of the building. Our attended drop off location is around the rear of the building.
Items may not be left outside of the facility after hours at doors or gates (NO DUMPING by Midland City Code 8620 – Subject to $500 fine)
Items should be placed completed inside the trucks. Please do not leave items on the ground in the parking lot.
How To Get Help
If you are in need of financial assistance – you must first call our Helpline at (432) 520-8900. Walk-ins to the facility without an appointment will not be accepted.
When you call the Helpline, as soon as the recorded message starts press “1” and listen to the message. You are then required to leave a message with your following information:
Social Security Number
Type of Help You Need
Reason Why You Need Assistance
We return calls if we can help you each day, so if you do not hear from us the day after you call, please try again and also call 2-1-1 to get a list of other agencies that can help you.
Helping Hands of Midland is an all-volunteer organization. There are absolutely no paid salaries for anyone. This is our way of assuring you that every penny that you donate goes directly to the poor of Midland. We have a wonderful group of volunteers but we can always use more! We have something for everyone. We are always in need of sorters, stockers, clerical help, people to to drivers, fork lift operators, cashiers, and people to check electronic appliances. We also need caseworkers. No matter what your area of interest or expertise, we can use your help! If you have an hour or a day each week to spare, please consider volunteering your time in service to the poor. All training is provided. For more information, or to volunteer, please call Mary, 432-528-6265 anytime!
If you need to perform community service hours for school, church or court order supervision, you are welcome to join our regular volunteers for work at the facility. Those volunteering to complete community service commitments need to report at 8am on the day they plan to work. We work at the facility from 8am to 2pm every Monday through Saturday.
Our Thrift Store
Proceeds from our thrift store go directly to the client service fund, and are used to provide financial assistance and to cover general operating expenses (such as the utility bills, maintenance on the trucks, etc.). Our thrift store accepts donations of virtually anything in good condition, such as clothing, furniture, appliances, household goods and even old automobiles! The store is open to the public on Wednesdays and Saturdays from 10 am until 2 pm.